PLEASE NOTE: Make sure you add to your email safe list/address book, or we can’t get back to you to answer questions, ask questions about your order, or send shipping notifications! We usually answer all email questions within 1 hour of receiving them. If you haven’t gotten an answer, and have on your safe list or email address book, something may be wrong with the email address you supplied. Please try again.
ALSO: We’ve received emails from folks saying that they cannot place an order. PLEASE make sure that you enable cookies when placing your order. The shopping cart won’t allow you to place an order without them!
PLEASE READ OUR STORE POLICIES PAGE BEFORE ASKING ANY QUESTIONS! We are forced by time constraints to ignore emails asking questions that are answered on this page.
Our products are priced below retail, most at or slightly above wholesale. We can offer discounts on larger quantities of the same product/color/fragrance, in many cases, if you contact us first.
Make shopping easy from the convenience of your home! Can’t decide? Running out of time? Try a gift certificate! We’ll e-mail it to you or your receipient(upon request)to get it there in time! PLEASE NOTE: Most Gift Certificate orders must be called in! Visit the Gift Certificate Category for details.
Your privacy is very important to us! All information collected at checkout is strictly confidential and is never shared with third parties! The EXCEPTION to this rule are bogus registrations with fictitious names! We check this regularly, so think twice before you do this because we will turn in your e-mail and ISP location from our secret counter to the authorities, and you will immediately be removed from store registration.
WE STRIVE TO BRING YOU THE UNUSUAL AND UNIQUE IN GEL CANDLES, GEL TARTS(TM), GEL CANDLE GIFTSETS ,UNIQUE, ALL NATURAL GLYCERIN SOAPS, AND NOVELTY WAX CANDLES!
CUSTOMER SERVICE AND SATISFACTION ARE AS IMPORTANT TO US AS OUR PRODUCTS!
WE WANT YOU TO BE TOTALLY DELIGHTED, AND WILL DO EVERYTHING IN OUR POWER TO INSURE THAT YOU ARE! WE DON’T WANT TO BE THE BIGGEST, JUST THE BEST!
PAM DESIGNS UNIQUE GEL CANDLES
We only sell the candles we make. PLEASE DO NOT ASK US TO SELL YOUR CANDLES.
IMPORTANT INFORMATION FOR CUSTOMERS is contained in our STORE POLICIES page(click on the button located at the top of this page). PLEASE start your visit by taking a moment to read it! We will not be held responsible for misunderstandings that could arise because you did not read this information.
Pam Designs can confidentally state that this is the largest, widest gel candle selection on the net! I am confident that once you try one of my candles, tart sets, air freshener products, beautiful, all natural glycerin soaps, bath and body products, or new novelty wax candles, you will agree that it was money well spent! Each of my products is unique because they are all handcrafted - one at a time, at the time of your order, IN MY HOME STUDIO IN THE USA! Each product has been designed for optimal and/or unique uses you won't find anywhere else, and in many cases our design is larger than similar products found elsewhere, providing exceptional value. Please visit my fragrance categories for candles AND soap(body products). If you see a fragrance you’d like a description on, just e-mail us and I will happily send it to you. If there’s a color and/or fragrance option for your purchase, and you do not specify a color or fragrance in the comment section of the order form, you will receive the default option.
YOU WILL ONLY PAY ACTUAL WEIGHT SHIPPING CHARGES, and a minimal charge for bubblewrap, packing peanuts or boxes, labels, etc. that we must purchase, due to the rising cost of these items. The store calculator has no way of knowing if your order will fit in a flat rate box. Please contact us FIRST before placing an order, let us know what you're interested in and your zipcode, and if it will fit, we'll set up a custom order for you so you can take advantage of the shipping savings. If you do not contact us first, we may still use flat rate boxes but you will be charged the full shipping price.Watch for frequently added NEW ITEMS as current designs sell out and are retired! Often imitated, never equalled!
Fragrance/no fragrance, color substitution at NO ADDITIONAL CHARGE!
ALL GLASSWARE IS SUBJECT TO AVAILABILITY & MAY BE SUBSTITUTED. Design & size will be the same.
FREE GIFT SHIPPING WITH CUSTOMIZED CARD FOR ANY OCCASION!
NO SHIPPING CHARGE FOR THE GREATER LAS VEGAS/BOULDER CITY AREA, if you pick up.
CUSTOM ORDERS WELCOME!
ASK US ABOUT OUR ONLINE PRODUCT PARTIES FOR MERCHANDISE DISCOUNTS OR $ CASH $! VISIT OUR PARTY CATEGORY!
OR CHECK OUT THE CANDLE DOLLARS PROGRAM CATEGORY TO SEE HOW YOU CAN GET FREE AND DISCOUNTED CANDLES!
JOIN OUR MAILING LIST (STORE REGISTRATION IS REQUIRED. ABSOLUTELY FREE - NO PURCHASE NECESSARY!) FOR COUPON SPECIALS AVAILABLE ONLY TO REGISTERED CUSTOMERS!
***IF YOU DO NOT KEEP YOUR E-MAIL ADDRESS CURRENT, YOU WILL BE REMOVED FROM OUR LIST AND MUST RE-REGISTER***